©2018-2019 by Katy McCourt-Basham

Hi, I'm Katy

UX Designer · UX Writer · Food Nerd

I'm a UX Designer focused on creating valuable, out-of-the-box solutions to real-world problems. I have a background in tech support, client relations, customer service, and a penchant for customer empathy and advocacy. I love a challenge, and find true joy in solving difficult problems.

A lifelong learner, I am always working to sharpen my professional skill set in addition to following my passions for food, music, and travel. I am inspired by tech's potential as a "great equalizer," and want to use my skills in user-centered design, leadership, and content strategy to build products that make a difference in people's lives.

Portfolio

UX Writing

ORCA Card

Streamlining the purchase process for a transit pass service

UX Writer • Content Strategist

King County Parks - Trailhead Direct

Helping a unique public program provide equitable access to the outdoors

Project Manager • Information Architect • Content Strategist

King County Metro - Trip Planner

An app redesign for stress-free transit planning

User Researcher

Butter Home

A total redesign to simplify ecommerce  for a small local business 

User Researcher • Interaction Designer

    Let's Build Something Together